This new panel catalog — The Architecture of Surface — showcases our complete surface offering for 2026: tambour and acoustic slat panels, solid hardwood T&G paneling, LuxeStone flexible stone veneers, MDF radius corners, and our full moulding and carving collections. With fresh new designs and state-of-the-art technology, our Design Professionals team is ready to help you take any project from concept to installation.
Domestic Shipping
🟢 Harmony Acoustic Panels — FREE Shipping
All Harmony orders ship free via FedEx within the 48 contiguous United States.
🚚 Tambour Panels — $40 Flat Rate
A flat $40 shipping fee applies to all Tambour orders within the continental USA.
📦 MDF Radius Corners — From $45
Shipping calculated by destination. If freight exceeds $45, a separate quote will be emailed after your order is placed.
International Orders
We ship worldwide on most products. A minimum charge of 30% of the order total applies to international shipping. If actual costs exceed this amount, we'll contact you before processing.
- Customs, duties, and tariffs are the responsibility of the recipient
- Canada and all international orders are subject to import fees
- If your country doesn't appear at checkout, we're unable to ship there
Questions?
Call 1-800-558-0119 or email sales@tambourtouch.com
Returns & Exchanges
All returns require prior approval and a Return Goods Authorization (RGA) number before sending anything back. Call 866-687-8746 to speak with Customer Service and request your RGA.
Products are NOT eligible for return if they:
- Have visible markings or are altered in any way
- Have been exposed to excessive sunlight or moisture
- Have primer, stain, or job site damage
- Are returned more than 60 days after the invoice date
Important Return Conditions
- Returns are F.O.B. Buyer and subject to a 20% restocking fee
- Products must be received in resellable condition to receive credit
- Custom orders are not returnable under any circumstances
- If items arrive damaged due to poor repackaging, no credit will be issued
- Do not return items in original packaging without inspecting first — additional cushioning or wrapping may be needed to prevent damage in transit
To Request an RGA
Call 866-687-8746 and speak with a Customer Service Representative.
