Meet the team behind every quote, every call, every order
TambourTouch is powered by three AI specialists who work together to help you faster than any single agent could. June answers the phone, Blake builds your quotes, and Brooke takes care of you after the sale — all available 24/7, on chat or by phone.
June
Answers every phone call and routes you to Blake for sales or Brooke for customer service — fast.
Meet June →
Blake
Builds quotes for tambour, acoustic, solid wood & radius corners. Sends samples. Knows the catalog inside out.
Meet Blake →
Brooke
Tracks your orders, handles returns & delivery issues, and makes sure everything arrives right.
Meet Brooke →One number. One team. Zero waiting.
Whether you call us or chat from the website, our team makes sure you reach the right specialist in seconds.
Reach Out
Call 1-866-845-5419 or click the chat button anywhere on TambourTouch.com. June picks up immediately on the phone — Blake answers chat directly.
Tell Us What You Need
"I want a quote for tambour," "Where's my order?", "I need to return something" — speak naturally. June routes you in under five seconds.
Get It Handled
Blake builds your draft order & emails it. Brooke pulls up tracking on the spot. Both can connect you with a human rep if you need one.
Meet June
June is the friendly voice that answers when you call 1-866-845-5419. Her job is simple but essential — listen to what you need, and connect you to the right specialist in seconds. No phone tree, no "press 1 for sales," just a quick conversation and a clean handoff.
Meet Blake
Blake is the TambourTouch sales voice. He builds quotes for our entire catalog — tambour panels across 21 profiles and 7 species, Harmony acoustic panels, solid wood paneling, and MDF radius corners. Tell him what you're building, and he'll have a draft order in your inbox in minutes. He's also who you'll chat with directly on TambourTouch.com.
Meet Brooke
Brooke is who you want after you've placed an order. Calm, reassuring, and fast — she'll look up your tracking on the spot, handle delivery issues, flag returns for the team, or pass along messages. She has all of Blake's knowledge too, so she can help with new quotes if you'd rather not switch agents.
What happens when you call us
It feels like one call, but you actually get the attention of three specialists who hand off seamlessly.
You Call 1-866-845-5419
June answers within one ring. "Thank you for calling TambourTouch. This is June. Briefly tell me what you're calling about today, and I'll get you to the right person — Blake for sales or Brooke for customer service."
You Tell Her What You Need
"I want a quote for tambour" — June routes to Blake. "I need to check on my order" — June routes to Brooke. If you're not sure, she asks one clarifying question and gets you to the right place.
Quick, Natural Handoff
You hear a polite "connecting you now" with a brief pause — just like a real receptionist patching you through. Then Blake or Brooke picks up, already up to speed on what you need.
You Get It Handled
Draft order emailed. Tracking sent. Sample shipped. Rep notified. All in one conversation, with no transfers between systems and no information lost along the way.
Talk to a real person on the White River team
Our regional sales team is available Monday–Friday for complex projects, custom specifications, large commercial orders, and trade program questions.
Want the AI team? They're available 24/7 at 1-866-845-5419